Privacy Policy

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At Medisync, we value the trust you place in us. We are committed to maintaining the highest standards for secure transactions, data protection, and customer privacy. Please read the following statement to understand how we collect, use, and safeguard your information.

Note:
This Privacy Policy may be updated occasionally without prior notice. We encourage you to review it periodically to stay informed of any changes.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our services.

By using our platform, you give consent to the collection, storage, and use of your information as described in this Privacy Policy. These terms form an integral part of our Terms of Use.

1. Collection of Personal Information

Medisync collects and stores personal information that you voluntarily provide to us. This helps us offer a smooth, safe, and customized experience while using our medicine delivery services.

You may browse our Website without providing personal details. However, when you register, place an order, or contact us, you are no longer anonymous to us.

Information we collect includes:

• Name, email address, phone number, and delivery address
• Order details and purchase history
• Billing information for payments
• Messages, feedback, or queries you send us
• Technical data such as browser type, IP address, and device information

We may also use cookies to improve your browsing experience, identify returning customers, and provide personalized content.

2. How We Use Your Information

Your information is used to provide and improve our services, including:

• Processing and delivering your medicine orders
• Improving user experience and Website performance
• Providing customer support
• Sending service updates, order notifications, and offers
• Detecting and preventing fraud or security issues

3. Sharing of Information

We do not sell your personal information. Information may be shared only in the following cases:

• With delivery partners to complete your order
• With payment gateway providers during secure transactions
• With legal authorities if required by law
• With service partners to improve Website functionality

4. Links to Other Websites

Our Website may contain links to external sites. Medisync is not responsible for the privacy practices or content of these external websites.

5. Security Measures

We implement strict security protocols to safeguard your personal data. Sensitive information is encrypted, and all access to your account is protected with secure servers.

6. Your Consent

By using our services and providing your information, you consent to its usage as outlined in this Privacy Policy. If we update this policy, changes will be published on this page.

7. Contact Information

For any privacy-related queries or concerns, you can contact our support team:

• Email: Medisync@gmail.com
• Phone: +91 9176258726
• Address: Chennai, India

8. Questions?

If you have any questions about this Privacy Policy or data protection practices, feel free to contact us at the above details.