Medisync is a trusted and convenient
medicine-delivery service dedicated to
bringing essential healthcare products
right to your doorstep.
Note!
1. All medicine orders must be paid online. Cash on Delivery is not available.
2. Medicines once delivered cannot be exchanged or returned, except in cases of verified damage, wrong product delivery, or manufacturer defects.
3. Damage issues must be reported immediately with a full unboxing video (no cuts, no edits).
4. Orders are dispatched within 1–2 business days after successful payment confirmation.
Welcome to Medisync, your trusted partner for fast and reliable doorstep medicine delivery. By using our website, mobile service, or placing an order, you agree to the Terms and Conditions mentioned below. Please read them carefully before continuing.
Medisync provides home delivery of prescription medicines, over-the-counter products, health supplements, wellness items, and healthcare essentials. All orders are subject to availability, proper prescription verification (where applicable), and our delivery coverage areas.
Customers must provide accurate personal, billing, and delivery details when placing an order. All transactions are to be completed via approved online payment methods. Medisync reserves the right to cancel or hold orders if details are incomplete, suspicious, or unverifiable.
Orders for prescription medicines require a valid doctor-issued prescription. Our team will verify prescriptions before processing your order. If the prescription is invalid, unclear, or expired, Medisync reserves the right to reject the order.
We strive to deliver medicines promptly to your location. Delivery timelines may vary depending on location, availability, weather conditions, or external third-party delivery partners. Medisync is not responsible for delays beyond our control.
All products delivered by Medisync are sourced from licensed pharmacies and verified distributors. In case of damaged, expired, or incorrect products, customers must report within 24 hours along with a complete unboxing video for verification.
Refunds or replacements will be processed only in the following cases:
Refunds will not be provided for:
Your personal information, medical data, and prescription details are used only for order processing and support. Medisync ensures full confidentiality in accordance with applicable data protection laws. Please refer to our Privacy Policy for more details.
All content on the Medisync website, including text, images, logos, and graphics, is owned by Medisync. Any unauthorized copying, modification, or reproduction is strictly prohibited.
Medisync shall not be liable for any loss, medical emergency, or condition arising from delayed medicine delivery, incorrect usage of medicines, or failure to consult a qualified healthcare professional.
Customers agree to indemnify Medisync from claims arising due to misuse of medicines, false information provided during order placement, or violation of these Terms and Conditions.
Medisync reserves the right to suspend or terminate services without notice if customers violate these Terms, provide fraudulent prescriptions, abuse services, or engage in improper behavior.
These Terms and Conditions may be updated periodically. All changes become effective immediately upon posting on our website. Customers are encouraged to review this section regularly.
If you have any questions or concerns about these Terms and Conditions, please contact us:
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Medisync is a trusted and convenient
medicine-delivery service dedicated to
bringing essential healthcare products
right to your doorstep.
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